Australian support

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Questions about plans, orders, billing, or your connection? Send a message or call — we’re here to help.

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Quick answers on plans, setup, and how Ripple works.

Conectamos hogares y negocios con NBN rápida y confiable — datos ilimitados, sin permanencia y soporte australiano.

Empresa australiana

Our records may not have matched the address that you have entered exactly. If you could please email our support team at

so we can assist in help identifying the correct location and confirming service availability.

Unlock lightning-fast internet at no extra cost with our FTTP upgrade for qualifying homes.

Homes currently on FTTN or FTTC qualify for the upgrade.
If you select a plan above 100 Mbps, you'll temporarily be placed on NBN100 during the upgrade process.
The upgrade is typically completed within 3–4 weeks.

Upgrade now to enjoy faster, more reliable internet.